Q: I am interested in your product, could you please send catalogue or website to me?A: Our company has 24 year experience, and customers spread to 45 countries, cooperated with Nestle, Mars, Bonduelle, Budweiser, Dole, Shineway and other group companies. For knowing more about DTS, please kindly check attached our catalogue and presentation.

Q: How long about the process time?A: Normally this should be provided from your side, but according to our experience, it’s around 60min.

Q: Which kind retort is suitable for our product?A: Could you please tell me your product, packaging, packaging size and other basic information? And did you used retort before?

Q: How much steam, water will consume for this retort?A: I will send you the utility consumption in the proposal.

Q: Your competitors offer us 7 days of free installation and debugging, can you provide it too?A: Yes, we can provide 7 days of free installation and debugging.

Q: How long is the delivery time? Can it be shortened?A: Could you please tell me when do you plan to use the machine? Is it urgent or not? Normally we require 4 months, but if it’s urgent for you, I will talk with our production manager.

Q: What is your after sale service?A: Our service team consists of 20 engineers can provide customers with one-to-one timely and effective 7*24 remote online services. Providing training services for customers personnel to DTS. We have agencies in 16 countries.

Q: Do you have any local service?A: Yes, we can provide the before and after sale service in your country. If you need any more information about the machine, you can contact them or me, we will do our best to meet your needs.